- Frequently Asked Questions
Safety, health and well-being of our guides and guests will always be our primary concern.
These are the safety measures for all promoted activities:
- Tour tickets will be provided in digital format only to limit physical contact.
- The guide will wear gloves and masks when needed.
- Guests are encouraged to bring their own masks.
- Guests will be required to provide personal data (name, phone number, etc.) for contact tracking purposes.
- Hand sanitiser will be available at all meeting and stopping points.
- Where possible, soap, hot water and paper towels will also be available at break points.
- The breaks will be reduced, with a limit on the number of guests who can enter each break location at any given time.
- Smaller groups will allow us to ensure that adequate social distance can be maintained between guests.
- Tour group photos will no longer be taken.
Guides can also provide additional region-specific guidelines during their welcome talks.
Our tour starts at the Meeting Point indicated on our website in the tour presentation of each city.
Once arrived at the Meeting Point in the city you have chosen to visit with us, please look out for our guide holding a sign with the tour.
The guide will offer you a map of the tour, indicating the itinerary. Ask the guide where the tour ends, as each guide leads a different tour.
Every day. Check out the schedule of the tours in every city.
Approximately 2 hours.
The duration can change according to the number of participants and also to the seasonal weather conditions.
Yes, tours are in English.
We expect our Guests to have a basic knowledge of English language.
JMwalkingtour is a way of helping Justmen non-profit association to support Guests with disabilities, so donations are welcome.
The guide will give you a receipt for your donation.
Seniors and children are very welcome.
The tour provides historic and cultural information and is suitable for an interested audience, so keen and curious children will love it.
We rarely hear that seniors have a hard time on our tours as long as they feel comfortable walking.
We do recommend to attend the tour with children who can walk on their own most of the tour. Strollers are allowed.
The Accessible Tour specially designed for people with reduced mobility or who travel in wheelchair.
Our guides are working continuously to find the most accessible itineraries for all our Guests.
Even if you think you won't arrive in time or if you have problems in reaching the Meeting Point, please contact the tour guide who will explain to you how to meet the group if the tour has already started.
Getting to the Meeting Point 15 minutes before the beginning of the tour will allow us to start on time.
We recommend using sunblock and wearing a cap/hat for protection. A bottle of water can be handy. Comfortable shoes and clothes are also recommended.
For additional clothing and accessories, please read the weather forecast.
We try to limit the number of participants to a maximum of 20 people.
Our guides were born or study/work in the cities where they are leading the tours.
They have gone through extensive training of the points of interest.
All guides have areas of expertize related to the history and the culture of the city they are presenting.
We value the input of our Guests.
For complaints and suggestions, please email us at [email protected]