Our vision and mission
JMwalkingtour provides a high quality range of personalized tours led by English speaking local professionals. We take joy in exploring with you the history, the culture and the environment of our cities, striving to give you the insights to fully understand and appreciate them. In harmony with our mission to support accessible and sustainable tourism for all, we are inviting you to walk on and off awe-inspiring, untangled and often mysterious tracks. We will give you insights on where to sip, eat, shop and relax like a local, supporting the authentic heritage of each city. The donations we are receiving from you enable us to continue helping people with disabilities to enjoy being Visitors of our cities.
Question and Answer
1 - Where does the tour start and end?
Our tour starts at the Meeting Point indicated on our website in the tour presentation of each city. Once arrived at the Meeting Point in the city you have chosen to visit with us, please look out for our guide holding a sign with the tour. The guide will offer you a map of the tour, indicating the itinerary. Ask the guide where will be the End Point, as each guide leads a different tour.
2 - What is the frequency of the tour?
Every day of the week, several times a day. Check the schedule of the tours in every city.
3 - What is the duration of the tour?
Approximately 2 hours. The duration can change according to the number of participants and also to the seasonal weather conditions.
4 - Is the tour only in English?
Yes, the tour is in English. We expect our Guests to have a basic knowledge of English language.
5 - Is the tour free or should I expect to pay a fee?
JMwalkingtour is a way of helping Justmen non-profit association to support Guests with disabilities, so donations are welcome. The guide will give you a receipt for your donation.
6 - Is the tour children and seniors friendly?
Seniors and children are very welcome. The tour provides historic and cultural information and is suitable for an interested audience, so keen and curious children will love it. We rarely hear that seniors have a hard time on our tours as long as they feel comfortable walking. We do recommend to attend the tour with children who can walk on their own most of the tour. Strollers are allowed.
7 - Is the tour accessible for people with disabilities?
Please check our Accessible Tour specially designed for people with reduced mobility or who travel in wheelchair. Our guides are working continuously to find the most accessible itineraries for all our Guests.
8 - What can I do if I'm late?
If you think you won’t arrive in time or if you have problems in reaching the Meeting Point, please contact the tour guide who will explain to you how to meet the group if the tour has already started. Arriving to the Meeting Point 15 minutes before the beginning of the tour will allow us to start on time.
9 - What should I bring? What should I wear?
We recommend using sunblock and wearing a cap/hat for protection. A bottle of water can be handy. Comfortable shoes and clothes are also recommended. For additional clothing and accessories, please read the weather forecast.
10 - How big are the groups?
We try to limit the number of participants to a maximum of 20 people.
11 - Who are the guides?
Our guides were born or study/work in the cities where they are leading the tours. They have gone through extensive training of the points of interest. All guides have areas of expertize related to the history and the culture of the city they are presenting.
12 - Where can I send a complaint or suggestion?
Any other inquires you may have, please call us at +39 335 689 00 41 or fill in the e-mail form below.
We will answer your e-mail within 2 hours during normal business time and no later than 24 hours
since its reception.